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LITERAMP Frequently Asked Questions |
Frequently Asked Questions
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How fast can I receive my ramp?
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How do I choose ramp length?
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Where can I find the maximum allowable incline for
my chair?
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I can't find the maximum allowable incline for my
chair. What do I do?
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How do I know if a ramp is too steep for me?
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Why do I have to secure my chair inside my vehicle?
How do I do it?
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Can I use your ramps on the rear door of my van?
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Without fixing it, how do I know my ramp won't slip
off the steps?
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How easy is it to lock the 2 pieces of your 2-piece
ramp?
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How do I measure the door width of my van?
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Can you name a few mini vans that do not have 30"
door opening?
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Does my ramp need any maintenance?
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Can I use your 2-piece ramps without locking the
pieces together?
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Can I repair the non-slip tape on my ramp?
We usually ship orders the same day till 5PM EST. We use
both UPS and Fedex. Transit time depends on your zip
code. Click to see
UPS Ground time-in-transit map or
Fedex Ground time-in-transit map.
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Find the total vertical rise you are trying to climb and
the maximum allowable incline of your chair, then go to
our
ramp selection page to calculate what ramp length
you need.
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Usually in the "Warning" section of the user's manual of
your chair.
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Please contact your wheelchair dealer or the
manufacturer. You can also
contact us.
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If any of the following happens:
- The wheels are spinning but the chair is not
going up.
- The anti-tipping wheels (if present) hit the
ramp.
- The bottom of your chair scratches the ramp
(near the top).
- The center wheels are lifted off the ground (for
6-wheel chairs).
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You need to secure your chair because applying brakes
alone is not enough to prevent it from sliding
during acceleration or deceleration. Securing methods
depend on how you drive. Frequently used methods are:
- Tie your chair to seats;
- Choke the wheels with wheel chocks
available at most auto parts stores;
- Choke the wheels with bricks;
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Our ramps have been used to load wheelchairs and
scooters into the back of just about every van and SUV
. In all cases, the ramp will be put on the rear bumper
or the rear door (down). It's important to make sure the
back door is tall enough for the chair to get in.
To protect the paint on the bumper, we recommend you
cover the bumper with a piece of carpet or floormate
before you put the ramp on it.
A few full-size SUV's have huge cutouts on their rear
bumpers. Take Cadillac Escalande for example, the cutout
is actually more than 30 inches wide (see picture
below). In order to use the ramp, you would need to lay
a piece of plywood (2x4) on top of the bumper to cover
up the cutout. Then you should be able to use the ramp
on the plywood nicely. The plywood actually protects
the paints.
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The ramp has a pair of specially designed "lips" on the
head and ground bevels on the foot. The lips will
securely engage any flat surface on the upper landing
(steps). The ramp will be held in place by its own
weight and whatever is on the it.
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Very easy. Most customers can do it at night without
even seeing it.
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If your van comes with two side doors, always measure
the door on the curb / passenger side because it's
usually larger than the door on the driver side. As long
as you have 30" or more on the door threshold where the
ramp will be loaded, you'll be OK to use our ramps.
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Toyota Sienna, Honda Odyssey, Chrysler Town and Country.
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Our 2-piece ramps use two pairs of special hinges. It
is a good idea to lube the hinge pins occasionally with
oil or WD-40. There is no maintenance requirement for
our 1-piece ramps.
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Yes! In fact, we recommend this use for all manual
chairs whenever possible. You can place the two pieces
apart so that the caregiver would walk in the middle (on
the ground). The only limitation is that the place you
use the ramp must be wide enough to accommodate 30" plus
whatever gap between the 2 pieces.
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Yes you can. Keep in mind though, that a few gouge marks
here and there are unlikely to cause traction problems.
You can get the non-skid tape from a lot of online and
offline stores such as HomeDepot. Here's our
step-by-step instruction on how to do it.
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