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Return Policy
No Returns accepted after 60 days from date of delivery, or in used condition. All returned and/or refused delivery items are subject to a 20% handling and restocking fee plus freight. All customers must fill out a Return Authorization Form and receive a RA# before a return can be made.
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Privacy & Security Policy
Thank you for shopping with us at Ramp Solutions (www.rampsolutions.net). We have ensured the privacy and security of your transactions with us. Your credit card information and other data given during the order process will be guarded with the highest levels of security and confidentiality.
Secure Shopping The information for all orders placed on our site is encrypted using SSL technology, so your transactions are completely protected. With SSL in place for both the client and the server, the information sent via the Internet will arrive SSL- enabled browser. Most browsers today are equipped with SSL. To be sure your connection is secure when filling out the order form, simply check for the padlock icon in the bottom border of your browser window when viewing the order form itself. The icon should be visible and show the lock in the locked position.
Note: Email is not encrypted and is not a secure means of sending credit card information. Please place all orders through the order form or over the telephone. Do not attempt to email an order.
If you have concerns about ordering via the internet, please call 1-800-630-4713 to place your order over the telephone. Our representatives will be happy to assist you.
Your Privacy Online At Ramp Solutions, we ensure our customers’ privacy. You can be confident that Ramp Solutions does not sell or exchange email addresses with third parties.
As a visitor to www.rampsolutions.net, our web site can automatically recognize your Internet service provider, but does not identify you as an individual. For customers who make a purchase at our on-line store, we do collect information on which pages were viewed on our site. We use this information to improve your overall shopping experience with us. We also record information given during the order and registration processes - and we keep this information confidential. In our ongoing effort to offer you the most current - and best - shopping opportunities, we may contact you regarding Ramps Solutions products, services and events. If, for any reason, you would like to be taken off of our email list, please feel free to contact us via email at customerservice@rampsolutions.net.
Shipping Policy & Locations
With 3 distribution centers, one each located in Washington State, Iowa, and New Jersey, EZ-ACCESS can now deliver most of our Portable Ramps in 3 days or less.
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